What is it?
BlueCat Quick Service provides a minimalist user interface (UI) to make manual and complex, repeatable tasks easy to execute. Admins can customize how users view, delete, add, or change host records, zones, aliases, and IP addresses, reducing errors and time to complete tasks. Quick Service makes specific actions visible to users based on their assigned user permissions. Once in Quick Service, users can complete tasks with minimal scrolling and no intricate dropdown menus reserved for more advanced BlueCat Address Manager users.
The challenge
To accommodate varying degrees of expertise across expanding network teams, admins need customizable self-service tools that adapt to user roles. Without more flexibility to hide options or require actions based on a user’s role, users with less advanced DNS, DHCP, and IP address management (together known as DDI) skills can bottleneck network service-level agreements. The result can be increased errors or time to remediate subnet or host changes, such as deleting, adding, or changing CNAME records, zones, or IP addresses.
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