{"id":1264,"date":"2023-01-24T14:30:00","date_gmt":"2023-01-24T14:30:00","guid":{"rendered":"https:\/\/bluecatnetworks.com\/?p=252826"},"modified":"2023-06-06T23:55:02","modified_gmt":"2023-06-06T23:55:02","slug":"bluecat-announces-international-expansion-with-launch-of-customer-care-center-in-serbia","status":"publish","type":"post","link":"https:\/\/ddi.mohflo.net\/index.php\/2023\/01\/24\/bluecat-announces-international-expansion-with-launch-of-customer-care-center-in-serbia\/","title":{"rendered":"BlueCat announces international expansion with launch of Customer Care Center in Serbia\u00a0"},"content":{"rendered":"<div><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/06\/bluecat-announces-international-expansion-with-launch-of-customer-care-center-in-serbia.jpg?w=640&#038;ssl=1\" class=\"ff-og-image-inserted\"><\/div>\n<p><strong>BELGRADE, Jan. 24, 2023 (Globe Newswire)<\/strong> \u2014 BlueCat, the Adaptive DNS\u2122 company, today announced the launch of its first Customer Care and Integration Development Center in Belgrade, Serbia. The new office opened on Jan. 16 and expands BlueCat\u2019s award-winning customer service team, including its Premier and Enterprise Customer Support programs.<\/p>\n<p>The new Customer Care and Integration Development Center will help BlueCat support the growing international demand for its DDI management platform \u2014 critical network infrastructure software that improves network access, control, automation, and security. DNS, DHCP, and IP address management are together known as DDI and provide the core services that enable network communications.<\/p>\n<p>\u201cSupporting our customers worldwide means being closer to where they are, understanding their unique issues, and being available when they need us,\u201d said Petrisa Pecnik, Chief Customer Officer at BlueCat. \u201cIn Serbia, we have found talented people with the right mix of skills and real-world experience with network technologies, from telecom to multi- and hybrid cloud.\u201d<\/p>\n<p>The center\u2019s Integration Development team will allow BlueCat to accelerate and expand the delivery of third-party software integrations (e.g., ServiceNow, VMware, Splunk, Cisco Umbrella, etc.) that are critical to helping customers realize their network automation and security goals.<\/p>\n<p>\u201cFounded more than 20 years ago, BlueCat has been delivering industry-leading solutions for DNS, network automation, and security \u2014 via an integrated DDI management software platform \u2014 for the world\u2019s largest organizations,\u201d said Chief Executive Officer Stephen Devito. \u201cOur customers rely on BlueCat to deliver seamless, resilient, and secure online access to multi-cloud, hybrid cloud, and on-premises environments required to modernize the delivery of applications and IT infrastructure.\u201d<\/p>\n<p>The new team joins a company that has been recognized as a Great Place to Work\u00ae for seven straight years.<\/p>\n<p>\u201cWe\u2019re excited to welcome our Serbian-based employees to BlueCat, where what we accomplish is only possible because we empower our teams to collaborate and contribute,\u201d said Cheryl Kerrigan, Chief People Officer. \u201cWe are thrilled with the response we have received from talented customer care and software engineers in Serbia, and we are continuing to seek talented people to fill additional roles in our new Belgrade office.\u201d<\/p>\n<p><a target=\"_blank\" class=\"v-btn v-btn-auto v-btn-primary\" href=\"https:\/\/jobs.lever.co\/bluecatnetworks\/?department=Customer%20Success&amp;location=Belgrade\" rel=\"noopener\">Visit our careers page to view our job openings in Belgrade <svg width=\"18\" height=\"18\" target=\"_blank\" class=\"attachment-thumbnail size-thumbnail wp-image-25967 has-media-category media-cat-icons media-cat-site-utility-icons\" alt decoding=\"async\" viewBox=\"0 0 18 18\"><path fill=\"none\" stroke=\"#000\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M17 11.33V17H1V1h5.67M11.3 1H17v5.82M17 1L7 11\" \/><\/svg> <\/a><\/p>\n<p><strong>About BlueCat <\/strong><br \/>BlueCat is the Adaptive DNS\u2122 company. The company\u2019s mission is to help the world\u2019s largest organizations deliver reliable and secure network access from any location and any network environment. To do this, BlueCat re-imagined DNS. The result \u2013 Adaptive DNS\u2122 \u2013 is a dynamic, open, secure, scalable, and automated DDI management platform that supports the most challenging digital transformation initiatives, like adoption of hybrid cloud and rapid application development. BlueCat\u2019s DDI management platform was recognized as a market leader and outperformer in the recently released GigaOm Radar report that evaluated all the vendors offering DDI Management. The company is headquartered in Toronto and New York and has additional offices throughout the world, including Germany, the United Kingdom, Japan, Singapore and Serbia. Learn more at bluecat.com.<\/p>\n<p><strong>Contact:<\/strong><\/p>\n<p>Pierre Hamilton<br \/>Senior Manager, Corporate Communications<br \/><a href=\"https:\/\/bluecatnetworks.com\/cdn-cgi\/l\/email-protection#5d2d2f1d3f3128383e3c293338292a322f362e733e3230\"><span class=\"__cf_email__\" data-cfemail=\"eb9b99ab89879e8e888a9f858e9f9c84998098c5888486\">[email&nbsp;protected]<\/span><\/a><\/p>\n<p> <a href=\"https:\/\/bluecatnetworks.com\/press\/bluecat-expands-in-emea-with-launch-of-customer-care-center-in-serbia\/\">BlueCat Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>BELGRADE, Jan. 24, 2023 (Globe Newswire) \u2014 BlueCat, the Adaptive<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[92],"tags":[93],"class_list":["post-1264","post","type-post","status-publish","format-standard","hentry","category-press","tag-press"],"featured_image_urls":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","chromenews-featured":"","chromenews-large":"","chromenews-medium":""},"author_info":{"display_name":"Blue Cat","author_link":"https:\/\/ddi.mohflo.net\/index.php\/author\/bluecat\/"},"category_info":"<a href=\"https:\/\/ddi.mohflo.net\/index.php\/category\/press\/\" rel=\"category tag\">Press<\/a>","tag_info":"Press","comment_count":"0","jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/posts\/1264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/comments?post=1264"}],"version-history":[{"count":1,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/posts\/1264\/revisions"}],"predecessor-version":[{"id":1384,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/posts\/1264\/revisions\/1384"}],"wp:attachment":[{"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/media?parent=1264"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/categories?post=1264"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/tags?post=1264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}