FTC settles with Amazon Ring over hacking, security incidents | CyberScoop<\/title> <meta name=\"description\" content=\"Thousands of Ring customers have been victims of cyberattacks that the commission alleged were in part due to poor data security practices.\"> <link rel=\"canonical\" href=\"https:\/\/cyberscoop.com\/ftc-ring-amazon-settlement-camera-hacking\/\"> <meta property=\"og:locale\" content=\"en_US\"> <meta property=\"og:type\" content=\"article\"> <meta property=\"og:title\" content=\"FTC settles with Amazon Ring over hacking, security incidents\"> <meta property=\"og:description\" content=\"Thousands of Ring customers have been victims of cyberattacks that the commission alleged were in part due to poor data security practices.\"> <meta property=\"og:url\" content=\"https:\/\/cyberscoop.com\/ftc-ring-amazon-settlement-camera-hacking\/\"> <meta property=\"og:site_name\" content=\"CyberScoop\"> <meta property=\"article:published_time\" content=\"2023-05-31T19:17:14+00:00\"> 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class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div>\n<p> <main id=\"main\" role=\"main\" tabindex=\"-1\"> <\/p>\n<div class=\"ad ad--top ad--top-mobile\">\n<div class=\"ad__inner\"> <span class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div>\n<section id=\"stickybar\" class=\"stickybar stickybar--newsletter js-stickybar\" readability=\"0.82\"> <button class=\"stickybar__close js-stickybar-close\" aria-controls=\"stickybar\"> <svg class=\"icon icon--close\" width=\"21\" height=\"22\" viewBox=\"0 0 21 22\" fill=\"none\"><path d=\"m.822.518-.805.805L9.695 11 .017 20.678l.805.805 9.678-9.678 9.677 9.678.806-.805L11.305 11l9.678-9.677-.806-.805-9.677 9.677L.822.518Z\" fill=\"currentColor\" \/><\/svg> <span class=\"visually-hidden\">Close<\/span> <\/button> <\/section>\n<article class=\"single-article content\">\n<div class=\"single-article__container js-single-article-content\">\n<header class=\"single-article__header \" readability=\"25.333333333333\">\n<div class=\"single-article__header-content\" readability=\"30.1125\">\n<ul class=\"single-article__eyebrow\">\n<li class=\"single-article__category\"> <a class=\"single-article__category-link\" href=\"https:\/\/cyberscoop.com\/news\/technology\/\"> <span>Technology<\/span> <\/a> <\/li>\n<\/ul>\n<p> Thousands of Ring customers have been victims of cyberattacks that the commission alleged were in part due to poor data security practices. <\/p>\n<\/p><\/div>\n<div class=\"single-article__cover-wrap\">\n<figure class=\"single-article__cover\"> <img data-recalc-dims=\"1\" fetchpriority=\"high\" width=\"640\" height=\"426\" src=\"https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/06\/ftc-settles-with-amazon-ring-over-hacking-security-incidents.jpg?resize=640%2C426&ssl=1\" class=\"single-article__cover-image wp-post-image\" alt decoding=\"async\" srcset=\"https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2023\/06\/ftc-settles-with-amazon-ring-over-hacking-security-incidents-1.jpg 1940w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2023\/06\/ftc-settles-with-amazon-ring-over-hacking-security-incidents-1.jpg?resize=300,200 300w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2023\/06\/ftc-settles-with-amazon-ring-over-hacking-security-incidents-1.jpg?resize=768,512 768w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2023\/06\/ftc-settles-with-amazon-ring-over-hacking-security-incidents-1.jpg?resize=1024,682 1024w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2023\/06\/ftc-settles-with-amazon-ring-over-hacking-security-incidents-1.jpg?resize=1536,1024 1536w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2023\/06\/ftc-settles-with-amazon-ring-over-hacking-security-incidents-1.jpg?resize=600,400 600w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2023\/06\/ftc-settles-with-amazon-ring-over-hacking-security-incidents-1.jpg?resize=252,168 252w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2023\/06\/ftc-settles-with-amazon-ring-over-hacking-security-incidents-1.jpg?resize=506,337 506w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2023\/06\/ftc-settles-with-amazon-ring-over-hacking-security-incidents-1.jpg?resize=1013,675 1013w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2023\/06\/ftc-settles-with-amazon-ring-over-hacking-security-incidents-1.jpg?resize=1265,843 1265w\" sizes=\"(max-width: 1013px) 100vw, 1013px\"><figcaption> Close-up of Ring doorbell, equipped with a camera and machine learning capabilities, installed outside a home in the Marina Del Rey neighborhood of Los Angeles, California, October 21, 2018. (Photo by Smith Collection\/Gado\/Getty Images) <\/figcaption><\/figure>\n<\/p><\/div>\n<\/header>\n<div class=\"single-article__content\">\n<div class=\"single-article__content-inner has-drop-cap\"> <html readability=\"45.56057168784\"><body readability=\"91.121143375681\"><\/p>\n<p>Amazon-owned Ring reached a $5.8 million settlement with the Federal Trade Commission on Wednesday over the company\u2019s alleged failures to protect user data against cyberattacks.<\/p>\n<p>According to <a href=\"https:\/\/storage.courtlistener.com\/recap\/gov.uscourts.dcd.255940\/gov.uscourts.dcd.255940.1.0.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">a complaint<\/a> filed on behalf of the FTC in a federal court, approximately 55,000 U.S. customers suffered serious account compromises over a period during which Ring failed to take necessary measures to prevent credential stuffing and brute force attacks. The attacks allowed hackers to try and access consumers\u2019 accounts through a previously breached password or automated, repeated attempts at guessing credentials.<\/p>\n<p>For 910 of the U.S. accounts (or 1,250 devices), attackers were able to not just take over accounts but take additional steps such as accessing a live stream. In at least 20 cases, hackers maintained this access for more than a month. <\/p>\n<p>\u201cRing\u2019s disregard for privacy and security exposed consumers to spying and harassment,\u201d Samuel Levine, Director of the FTC\u2019s Bureau of Consumer Protection, wrote in a statement. \u201cThe FTC\u2019s order makes clear that putting profit over privacy doesn\u2019t pay.\u201d<\/p>\n<div class=\"ad ad--inline_1 \">\n<div class=\"ad__inner\"> <span class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div>\n<p>A separate complaint and proposed settlement filed by the Justice Department on behalf of the FTC Wednesday accused Amazon\u2019s Alexa voice assistant of violating the FTC Act and Children\u2019s Online Privacy Protection Act by retaining children\u2019s information without parental permission. Amazon settled that complaint for $25 million.<\/p>\n<p>The FTC\u2019s Ring settlement follows <a href=\"https:\/\/www.theguardian.com\/technology\/2020\/dec\/23\/amazon-ring-camera-hack-lawsuit-threats\" target=\"_blank\" rel=\"noreferrer noopener\">a series of incidents in 2019<\/a> in which hackers accessed Ring cameras to harass and stalk owners, including families and children. The complaint notes several examples of these cases, including one when an 87-year-old woman in an assisted living facility was threatened and sexually propositioned.<\/p>\n<p>The FTC complaint alleges that Ring\u2019s security promises to customers would have reasonably led them to believe that the company was taking steps to prevent such attacks. The complaint also notes that Ring failed to limit customers\u2019 video data to employees who needed access, instead of allowing every employee and well as hundreds of contractors to access feeds whether they needed to or not.<\/p>\n<p>\u201cThis approach to access meant that Ring\u2019s employees and third-party contractors<br \/>had dangerous \u2014 and unnecessary \u2014 access to highly sensitive data,\u201d the complaint said. <\/p>\n<p>The proposed settlement orders Ring to pay $5.8 million which will go to customer refunds. It also requires Ring to delete any customer videos, face embedding and face data collected prior to 2018 as well as any work products derived from the data. Ring would agree under the order to notify the FTC about future incidents of unauthorized access.<\/p>\n<div class=\"ad ad--inline_1 \">\n<div class=\"ad__inner\"> <span class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div>\n<p>The FTC\u2019s settlement with Alexa would prohibit Amazon from using geolocation, voice information, and children\u2019s voice information for the creation or improvement of any data product.<\/p>\n<p>Both settlements are pending court approval.<\/p>\n<p>The FTC also noted several \u201cunreasonable data security and privacy practices\u201d the company had between 2016 and 2020, including: failing to encrypt customer video at rest, failing to obtain customer consent for reviewing video data for research and failing to provide employees with data security training.<\/p>\n<p>Amazon told lawmakers <a href=\"https:\/\/cyberscoop.com\/ring-doorbells-security-home-encryption\/\" target=\"_blank\" rel=\"noreferrer noopener\">in a letter in 2020<\/a> that it had updated its security practices to encrypt video feeds and \u201cproactively monitory\u201d for credential stuffing.<\/p>\n<p>Amazon said in a statement it disagreed with both the Ring and Alexa complaints and denied violating the law in both cases.<\/p>\n<div class=\"ad ad--inline_1 \">\n<div class=\"ad__inner\"> <span class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div>\n<p>\u201cOur focus has been and remains on delivering products and features our customers love, while upholding our commitment to protect their privacy and security,\u201d an Amazon spokesperson said about the Ring settlement. \u201cRing promptly addressed these issues on its own years ago, well before the FTC began its inquiry.\u201d<\/p>\n<p>About the Alexa settlement, the company said in <a href=\"https:\/\/www.aboutamazon.com\/news\/policy-news-views\/amazon-response-to-ftc-settlement-regarding-alexa\">an online blog<\/a> it has applied \u201crigorous standards\u201d to protect children\u2019s data.<\/p>\n<p>This is the second major swing by the FTC at children\u2019s privacy in recent weeks. Earlier this month the FTC <a href=\"https:\/\/cyberscoop.com\/ftc-facebook-violating-privacy-agreement\/\">accused Facebook of violating federal children\u2019s privacy law<\/a>, proposing a settlement that would prohibit the company from profiting off of children\u2019s data. Meta is challenging the complaint.<\/p>\n<p><em>Updated May 31, 2023<\/em>: <strong>To include statements from the FTC<\/strong> <strong>and Amazon.<\/strong><\/p>\n<p><\/body> <\/p>\n<footer class=\"single-article__footer\"> <\/footer>\n<p> <\/html><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"single-article__ads js-single-article-sidebar\">\n<div class=\"ad ad--sidebar js-single-article-sidebar-5 ad--rightrail_1 \">\n<div class=\"ad__inner\"> <span class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div>\n<div class=\"ad ad--sidebar js-single-article-sidebar-4 ad--rightrail_2 \">\n<div class=\"ad__inner\"> <span class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div>\n<div class=\"ad ad--sidebar js-single-article-sidebar-3 ad--rightrail_3 \">\n<div class=\"ad__inner\"> <span class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div><\/div>\n<\/article>\n<div class=\"popular-stories popular-stories--single-post\">\n<div class=\"popular-stories__container\">\n<h2 class=\"popular-stories__title\"> More Scoops <\/h2>\n<p>  <\/div>\n<p>\n<\/div>\n<p> <\/p>\n<section class=\"latest-podcasts\">\n<h2 class=\"latest-podcasts__title\"> Latest Podcasts\t<\/h2>\n<\/section>\n<div class=\"top-categories\">\n<div class=\"top-categories__container\">\n<h3 class=\"top-categories__category-title\">Technology<\/h3>\n<\/p><\/div>\n<div class=\"top-categories__container\">\n<h3 class=\"top-categories__category-title\">Government<\/h3>\n<\/p><\/div>\n<\/p><\/div>\n<p> <\/main> <\/p>\n<div class=\"ad ad--bottom \">\n<div class=\"ad__inner\"> <span class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div>\n<div id=\"interstitial\" class=\"welcome__container\"> <button id=\"close-modal-1\" class=\"welcome__clickable_area\"><\/button> <\/p>\n<div class=\"welcome__ad_wrapper\">\n<p> <button id=\"close-modal-3\" class=\"welcome__continue-button\">Continue to CyberScoop<\/button> <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>   <\/body> <a href=\"https:\/\/cyberscoop.com\/ftc-ring-amazon-settlement-camera-hacking\/\">Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FTC settles with Amazon Ring over hacking, security incidents |<\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[310],"tags":[311],"class_list":["post-1401","post","type-post","status-publish","format-standard","hentry","category-technology","tag-technology"],"featured_image_urls":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","chromenews-featured":"","chromenews-large":"","chromenews-medium":""},"author_info":{"display_name":"Cyber Scoop","author_link":"https:\/\/ddi.mohflo.net\/index.php\/author\/cyberscoop\/"},"category_info":"<a href=\"https:\/\/ddi.mohflo.net\/index.php\/category\/technology\/\" rel=\"category tag\">Technology<\/a>","tag_info":"Technology","comment_count":"0","jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/posts\/1401","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/comments?post=1401"}],"version-history":[{"count":0,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/posts\/1401\/revisions"}],"wp:attachment":[{"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/media?parent=1401"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/categories?post=1401"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/tags?post=1401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":1401,"date":"2023-05-31T19:17:14","date_gmt":"2023-05-31T19:17:14","guid":{"rendered":"https:\/\/cyberscoop.com\/?p=74441"},"modified":"2023-05-31T19:17:14","modified_gmt":"2023-05-31T19:17:14","slug":"ftc-settles-with-amazon-ring-over-hacking-security-incidents","status":"publish","type":"post","link":"https:\/\/ddi.mohflo.net\/index.php\/2023\/05\/31\/ftc-settles-with-amazon-ring-over-hacking-security-incidents\/","title":{"rendered":"FTC settles with Amazon Ring over hacking, security incidents"},"content":{"rendered":"