{"id":2126,"date":"2023-11-30T22:52:00","date_gmt":"2023-11-30T22:52:00","guid":{"rendered":"https:\/\/www.darkreading.com\/application-security\/otka-breach-widens-entire-customer-base"},"modified":"2023-11-30T22:52:00","modified_gmt":"2023-11-30T22:52:00","slug":"okta-breach-widens-to-affect-100-of-customer-base","status":"publish","type":"post","link":"https:\/\/ddi.mohflo.net\/index.php\/2023\/11\/30\/okta-breach-widens-to-affect-100-of-customer-base\/","title":{"rendered":"Okta Breach Widens to Affect 100% of Customer Base"},"content":{"rendered":"<div class=\"media_block\"><a href=\"https:\/\/i0.wp.com\/eu-images.contentstack.com\/v3\/assets\/blt6d90778a997de1cd\/blt75e83cdfd47111e1\/6568f844f8e390040a75bbfd\/Okta_Ahmed_Zaggoudi_Alamy.jpg?ssl=1\"><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/12\/okta-breach-widens-to-affect-100-of-customer-base.jpg?w=640&#038;ssl=1\" class=\"media_thumbnail\"><\/a><\/div>\n<div><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/12\/okta-breach-widens-to-affect-100-of-customer-base.jpg?w=640&#038;ssl=1\" class=\"ff-og-image-inserted\"><\/div>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">Identity access management vendor Okta has released an update following an investigation into <\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"><a href=\"https:\/\/www.darkreading.com\/application-security\/more-okta-customers-hacked-through-support-service\" target=\"_blank\" class=\"ContentText-BodyTextChunk ContentText-BodyTextChunk_link\" rel=\"noopener\">a hack this fall on its systems<\/a><\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">, revising the number of impacted customers up <\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"><a href=\"https:\/\/www.darkreading.com\/cyberattacks-data-breaches\/okta-customer-support-breach-exposed-data-134-customers-\" target=\"_blank\" class=\"ContentText-BodyTextChunk ContentText-BodyTextChunk_link\" rel=\"noopener\">from less than 1%<\/a><\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"> to a staggering 100%.<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">A blog post dated Nov. 29 from Okta chief security officer David Bradbury explained that an analysis of a breach from September revealed that an <\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"><a href=\"https:\/\/sec.okta.com\/harfiles\" target=\"_blank\" class=\"ContentText-BodyTextChunk ContentText-BodyTextChunk_link\" rel=\"noopener\">unauthorized user was able to run a report<\/a><\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"> on Sept. 28 containing data on every user of Okta&#8217;s customer support system, which leaked the following data: company name, contact information, user name, role description, and a &#8220;collection of other data.&#8221; This type of information could be useful to threat actors in launching social engineering attacks, like the ones that <\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"><a href=\"https:\/\/www.darkreading.com\/application-security\/okta-flaw-involved-mgm-resorts-breach-attackers-claim\" target=\"_blank\" class=\"ContentText-BodyTextChunk ContentText-BodyTextChunk_link\" rel=\"noopener\">leveraged Okta to breach MGM Resorts<\/a><\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"> and Caesars Entertainment.<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">Thus, Okta is warning all of its customers to be prepared for similar phishing and social engineering cyber-scams.<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">&#8220;Given that names and email addresses were downloaded, we assess that there is an increased risk of phishing and social engineering attacks directed at these users,&#8221; Bradbury wrote. &#8220;While 94% of Okta customers already require MFA [multifactor authentication] for their administrators, we recommend all Okta customers employ MFA and consider the use of phishing-resistant authenticators to further enhance their security.&#8221;<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">The company added that it does not have any evidence the compromised Okta customer data is being actively exploited yet, however. Even so, cybersecurity experts advise Okta customers to focus on cybersecurity best practices, including user training.<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">&#8220;What is needed to secure Okta customers is a focus on best practices; for example, 6% of their users do not have multifactor authentication enabled,&#8221; says Viakoo CEO Bud Broomhead. &#8220;Likewise, setting session timeouts or requiring reauthentication for sessions from a new IP address should be done across all Okta users.&#8221;<\/span><\/p>\n<h2 class=\"ContentText ContentText_variant_h2 ContentText_align_left\" data-testid=\"content-text\">Okta Breach Brand &amp; Financials Ramifications<\/h2>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">That bit of bad news for Okta customers was tempered by another piece of data out of Okta on Nov. 29. According to its latest quarterly financial report, the company announced that it has seen a more than <\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"><a href=\"https:\/\/investor.okta.com\/news-releases\/news-release-details\/okta-announces-third-quarter-fiscal-year-2024-financial-results\" target=\"_blank\" class=\"ContentText-BodyTextChunk ContentText-BodyTextChunk_link\" rel=\"noopener\">20% increase in revenues<\/a><\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">. The bottom-line growth increase is marked for the quarter ending Oct. 31, the same quarter Okta&#8217;s systems were used in high-profile breaches of MGM and Caesars.<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">&#8220;Our Q3 performance was highlighted by solid top-line growth, record non-GAAP operating profit, and record free cash flow,&#8221; Todd McKinnon, CEO and co-founder of Okta, said in a statement about the company&#8217;s earnings. &#8220;We are particularly enthusiastic about the adoption of Okta Identity Governance and the general availability of Okta Privileged Access, which uniquely positions us as the only unified modern identity platform. Over 18,800 leading organizations around the world put their trust in Okta and we are thankful for their continued partnership.&#8221;<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">The news of the leaked customer data did drive down <\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"><a href=\"https:\/\/www.cnn.com\/markets\/stocks\/OKTA\" target=\"_blank\" class=\"ContentText-BodyTextChunk ContentText-BodyTextChunk_link\" rel=\"noopener\">Okta stock prices<\/a><\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"> when it happened, but the investor fallout appears to be hovering in the single digits.<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">That said, the time lag for sales revenues to be impacted by major cyber incidents like the ones Okta has experienced should be taken into account when analyzing whether the breach impacted the brand, according to Jasson Casey, CEO of Beyond Identity.<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">&#8220;The sales cycle for midmarket customers is typically three to four months, while the enterprise sales cycle can be six-plus months,&#8221; Casey tells Dark Reading. &#8220;Revenue numbers being reported today don&#8217;t reflect the market&#8217;s processing and intake of the latest news.&#8221;<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">However, Casey tells Dark Reading that personally, he&#8217;s seeing a market shift away from Okta.<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">&#8220;Anecdotally, we&#8217;re seeing a large number of companies actively search for migration pathways from Okta to other SSO [single sign-on] platforms due to the continued string of <\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"><a href=\"https:\/\/www.darkreading.com\/remote-workforce\/twilio-hackers-okta-credentials-sprawling-supply-chain-attack\" target=\"_blank\" class=\"ContentText-BodyTextChunk ContentText-BodyTextChunk_link\" rel=\"noopener\">news related to Okta security practices<\/a><\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">,&#8221; he adds. &#8220;Okta has a hard road in front of them to convince the mid\/enterprise market that <\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"><a href=\"https:\/\/www.darkreading.com\/endpoint-security\/okta-employee-data-exposed-third-party-vendor\" target=\"_blank\" class=\"ContentText-BodyTextChunk ContentText-BodyTextChunk_link\" rel=\"noopener\">security is a foundational principle<\/a><\/span><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\"> given their continued missteps over the last two years.&#8221;<\/span><\/p>\n<p class=\"ContentParagraph ContentParagraph_align_left\" data-testid=\"content-paragraph\"><span class=\"ContentText ContentText_variant_bodyNormal\" data-testid=\"content-text\">Okta declined to comment on customer reactions to the compromise.<\/span><\/p>\n<p><a href=\"https:\/\/www.darkreading.com\/application-security\/otka-breach-widens-entire-customer-base\">Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Identity access management vendor Okta has released an update following<\/p>\n","protected":false},"author":12,"featured_media":2127,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[809],"class_list":["post-2126","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-dark-reading"],"featured_image_urls":{"full":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/12\/okta-breach-widens-to-affect-100-of-customer-base-scaled.jpg?fit=2560%2C1463&ssl=1",2560,1463,false],"thumbnail":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/12\/okta-breach-widens-to-affect-100-of-customer-base-scaled.jpg?resize=150%2C150&ssl=1",150,150,true],"medium":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/12\/okta-breach-widens-to-affect-100-of-customer-base-scaled.jpg?fit=300%2C171&ssl=1",300,171,true],"medium_large":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/12\/okta-breach-widens-to-affect-100-of-customer-base-scaled.jpg?fit=640%2C366&ssl=1",640,366,true],"large":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/12\/okta-breach-widens-to-affect-100-of-customer-base-scaled.jpg?fit=640%2C366&ssl=1",640,366,true],"1536x1536":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/12\/okta-breach-widens-to-affect-100-of-customer-base-scaled.jpg?fit=1536%2C878&ssl=1",1536,878,true],"2048x2048":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/12\/okta-breach-widens-to-affect-100-of-customer-base-scaled.jpg?fit=2048%2C1170&ssl=1",2048,1170,true],"chromenews-featured":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/12\/okta-breach-widens-to-affect-100-of-customer-base-scaled.jpg?fit=1024%2C585&ssl=1",1024,585,true],"chromenews-large":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/12\/okta-breach-widens-to-affect-100-of-customer-base-scaled.jpg?resize=825%2C575&ssl=1",825,575,true],"chromenews-medium":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2023\/12\/okta-breach-widens-to-affect-100-of-customer-base-scaled.jpg?resize=590%2C410&ssl=1",590,410,true]},"author_info":{"display_name":"Dark 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