{"id":4678,"date":"2024-08-02T14:05:20","date_gmt":"2024-08-02T19:05:20","guid":{"rendered":"https:\/\/www.darkreading.com\/application-security\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile"},"modified":"2024-08-02T14:05:20","modified_gmt":"2024-08-02T19:05:20","slug":"twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile","status":"publish","type":"post","link":"https:\/\/ddi.mohflo.net\/index.php\/2024\/08\/02\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile\/","title":{"rendered":"Twilio Users Kicked Out of Desktop App, Forced to Switch to Mobile"},"content":{"rendered":"
<\/a><\/div>\n
<\/div>\n

UPDATE<\/span><\/p>\n

Twilio’s Authy Desktop application for Linux, Windows, and macOS has finally been shut down, and is logging users out of the application. <\/span><\/p>\n

Earlier this year, the company announced that the application, which manages sign-ons for two-factor authentication (2FA)-protected accounts, would meet its end of life (EOL) in March. However, the desktop app has continued to work past the EOL date.<\/span><\/p>\n

Now, the app has officially been discontinued. <\/span>Twilio recommends<\/a><\/span> that users <\/span>switch to the mobile version<\/a><\/span> of the app, as it offers “similar or better features for securely storing your authenticator account tokens and are fully supported and regularly updated.”<\/span><\/p>\n

However, some users are reporting that the desktop version is inaccessible: When they installed Authy on their phones, <\/span>their tokens did not synchronize correctly<\/a><\/span>, and they were missing a significant amount of data.<\/span><\/p>\n

It is possible that these users did not have the backup feature enabled, which ensures that a user’s tokens automatically sync between devices. According to a Twilio spokesperson, “If users are finding that their tokens didn’t synchronize properly, it’s best for them to follow the instructions linked at the bottom of the <\/span>page<\/a><\/span>, specifically the ‘Decrypt a 2FA account takeover.'”<\/span><\/p>\n

This story was updated at 4:00 p.m. ET on Aug. 2 to reflect comments from the vendor.<\/span><\/span><\/p>\n

Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

UPDATE Twilio’s Authy Desktop application for Linux, Windows, and macOS<\/p>\n","protected":false},"author":12,"featured_media":4679,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[809],"class_list":["post-4678","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-dark-reading"],"featured_image_urls":{"full":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2024\/08\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile-scaled.jpg?fit=2560%2C1440&ssl=1",2560,1440,false],"thumbnail":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2024\/08\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile-scaled.jpg?resize=150%2C150&ssl=1",150,150,true],"medium":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2024\/08\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile-scaled.jpg?fit=300%2C169&ssl=1",300,169,true],"medium_large":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2024\/08\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile-scaled.jpg?fit=640%2C360&ssl=1",640,360,true],"large":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2024\/08\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile-scaled.jpg?fit=640%2C360&ssl=1",640,360,true],"1536x1536":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2024\/08\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile-scaled.jpg?fit=1536%2C864&ssl=1",1536,864,true],"2048x2048":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2024\/08\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile-scaled.jpg?fit=2048%2C1152&ssl=1",2048,1152,true],"chromenews-featured":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2024\/08\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile-scaled.jpg?fit=1024%2C576&ssl=1",1024,576,true],"chromenews-large":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2024\/08\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile-scaled.jpg?resize=825%2C575&ssl=1",825,575,true],"chromenews-medium":["https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2024\/08\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile-scaled.jpg?resize=590%2C410&ssl=1",590,410,true]},"author_info":{"display_name":"Dark Reading","author_link":"https:\/\/ddi.mohflo.net\/index.php\/author\/darkreading\/"},"category_info":"Uncategorized<\/a>","tag_info":"Uncategorized","comment_count":"0","jetpack_featured_media_url":"https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2024\/08\/twilio-users-kicked-out-of-desktop-app-forced-to-switch-to-mobile-scaled.jpg?fit=2560%2C1440&ssl=1","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/posts\/4678","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/comments?post=4678"}],"version-history":[{"count":0,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/posts\/4678\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/media\/4679"}],"wp:attachment":[{"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/media?parent=4678"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/categories?post=4678"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ddi.mohflo.net\/index.php\/wp-json\/wp\/v2\/tags?post=4678"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}