F5 asserts limited impact from prolonged nation-state attack on its systems | CyberScoop<\/title> <meta name=\"description\" content=\"The networking software and security company claims most customers are not concerned about their configuration data stolen during the attack.\"> <link rel=\"canonical\" href=\"https:\/\/cyberscoop.com\/f5-attack-limited-impact-earnings-call\/\"> <meta property=\"og:locale\" content=\"en_US\"> <meta property=\"og:type\" content=\"article\"> <meta property=\"og:title\" content=\"F5 asserts limited impact from prolonged nation-state attack on its systems\"> <meta property=\"og:description\" content=\"The networking software and security company claims most customers are not concerned about their configuration data stolen during the attack.\"> <meta property=\"og:url\" content=\"https:\/\/cyberscoop.com\/f5-attack-limited-impact-earnings-call\/\"> <meta property=\"og:site_name\" content=\"CyberScoop\"> <meta property=\"article:publisher\" 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ad--top ad--top-mobile\">\n<div class=\"ad__inner\"> <span class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div>\n<section id=\"stickybar\" class=\"stickybar stickybar--newsletter js-stickybar\" readability=\"0.82\"> <button class=\"stickybar__close js-stickybar-close\" aria-controls=\"stickybar\"> <svg class=\"icon icon--close\" width=\"21\" height=\"22\" viewBox=\"0 0 21 22\" fill=\"none\"><path d=\"m.822.518-.805.805L9.695 11 .017 20.678l.805.805 9.678-9.678 9.677 9.678.806-.805L11.305 11l9.678-9.677-.806-.805-9.677 9.677L.822.518Z\" fill=\"currentColor\" \/><\/svg> <span class=\"visually-hidden\">Close<\/span> <\/button> <\/section>\n<article class=\"single-article content\">\n<div class=\"single-article__container js-single-article-content\">\n<header class=\"single-article__header \" readability=\"25.535331905782\">\n<div class=\"single-article__header-content\" readability=\"34.507317073171\">\n<p> The networking software and security company claims most customers are not concerned about their configuration data stolen during the attack. <\/p>\n<p>  <br \/>\n<audio id=\"audio-player\" src=\"https:\/\/wp-tts-cdn.api.scpnewsgrp.com\/cyberscoop\/86521\/english.openai.mp3\"><\/audio> <\/p>\n<div readability=\"11\">\n<div>\n<p>Listen to this article<\/p>\n<p>  <\/p>\n<p>0:00<\/p>\n<\/p><\/div>\n<p>  <\/p>\n<p> <span id=\"tts-tooltip\">Learn more.<\/span> <span> This feature uses an automated voice, which may result in occasional errors in pronunciation, tone, or sentiment. <\/span> <\/p>\n<\/div>\n<p>  <\/div>\n<div class=\"single-article__cover-wrap\">\n<figure class=\"single-article__cover\"> <img data-recalc-dims=\"1\" fetchpriority=\"high\" width=\"640\" height=\"426\" src=\"https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2025\/10\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems.jpg?resize=640%2C426&ssl=1\" class=\"single-article__cover-image wp-post-image\" alt decoding=\"async\" fetchpriority=\"high\" srcset=\"https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2025\/10\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems-2.jpg 1920w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2025\/10\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems-2.jpg?resize=300,200 300w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2025\/10\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems-2.jpg?resize=768,512 768w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2025\/10\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems-2.jpg?resize=1024,683 1024w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2025\/10\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems-2.jpg?resize=1536,1024 1536w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2025\/10\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems-2.jpg?resize=600,400 600w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2025\/10\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems-2.jpg?resize=252,168 252w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2025\/10\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems-2.jpg?resize=506,337 506w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2025\/10\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems-2.jpg?resize=1013,675 1013w, https:\/\/ddi.mohflo.net\/wp-content\/uploads\/2025\/10\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems-2.jpg?resize=1265,843 1265w\" sizes=\"(max-width: 1013px) 100vw, 1013px\"><figcaption> F5 Headquarters in Seattle, Washington. (Courtesy of F5) <\/figcaption><\/figure>\n<\/p><\/div>\n<\/header>\n<div class=\"single-article__content\">\n<div class=\"single-article__content-inner has-drop-cap\"> <html readability=\"46.762799299202\"><body readability=\"94.936613665664\"><\/p>\n<p>F5 CEO Fran\u00e7ois Locoh-Donou said on a company earnings call that there were two categories of impact on customers following a nation-state attacker\u2019s <a href=\"https:\/\/cyberscoop.com\/f5-breach-nation-state-actor-sec-8k-justice-department\/\">long-term, persistent access<\/a> to its systems: widespread emergency updates to BIG-IP software and hardware, and customers whose configuration data was stolen during the attack.<\/p>\n<p>\u201cWe were very impressed frankly, with the speed with which our customers have mobilized resources to be able to make these upgrades and put them in production fairly rapidly,\u201d Locoh-Donou said Monday. F5 helped thousands of customers install critical updates upon disclosure, he added.<\/p>\n<p>The vendor\u2019s latest assessment of the prolonged attack, which it became aware of Aug. 9 and disclosed Oct. 15, indicates F5 remains optimistic it has contained and limited exposure from the breach, which prompted a <a href=\"https:\/\/cyberscoop.com\/cisa-emergency-directive-f5-breach\/\">rare emergency directive<\/a> from federal cyber authorities when it was disclosed in a <a href=\"https:\/\/www.sec.gov\/ix?doc=\/Archives\/edgar\/data\/1048695\/000104869525000149\/ffiv-20251015.htm\">regulatory filing<\/a>.<\/p>\n<p>\u201cA significant number of our largest customers have completed their updates with minimal disruption,\u201d Locoh-Donou said, adding \u201ca North American technology provider completed updates to 814 devices in a six-hour window in the first weekend.\u201d<\/p>\n<div class=\"ad ad--inline_1 \">\n<div class=\"ad__inner\"> <span class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div>\n<p>Data exfiltration \u201cimpacted a small percentage of our customers,\u201d and an investigation into the full scope of data and customers exposed by the attack on F5\u2019s internal systems is ongoing, Locoh-Donou said. Initial response and recovery efforts identified some customers that were impacted, and F5 has notified those organizations and shared details about the data that might have been exfiltrated, he added.<\/p>\n<p>The intrusion allowed an unidentified nation-state attacker to steal segments of BIG-IP source code, customers\u2019 configuration data and <a href=\"https:\/\/my.f5.com\/manage\/s\/article\/K000156572\">44 undisclosed vulnerabilities<\/a> F5 was addressing internally at the time.<\/p>\n<p>Locoh-Donou said most customers that are known to be impacted are at relative ease about the type of data stolen from F5\u2019s systems. \u201cThe most common feedback from customers so far has been that that data is not sensitive and they\u2019re not concerned about it,\u201d he said. \u201cThere was no impact to our customer relationship management or our support system.\u201d<\/p>\n<p>F5 hasn\u2019t described what information was contained in the customer configuration data stolen by the attacker.<\/p>\n<p>The vendor is also confident it can limit the fallout from potential vulnerabilities discovered in its stolen BIG-IP source code. NCC Group and IOActive, firms F5 brought in to assist with response and recovery efforts, previously attested they found no critical-severity vulnerabilities in the source code nor did they find evidence of exploited defects in the company\u2019s critical software, products or development environment.<\/p>\n<div class=\"ad ad--inline_1 \">\n<div class=\"ad__inner\"> <span class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div>\n<p>F5 is continuing to scan its code with the aid of third-party experts \u201cto ensure that if there are any vulnerabilities that we remediate them immediately,\u201d Locoh-Donou said. The company is also bolstering its bug-bounty program and setting up a center where customers and artificial intelligence tools can do penetration testing with F5\u2019s code.<\/p>\n<p>Locoh-Donou noted that F5 also partnered with CrowdStrike to bring endpoint detection and response capabilities to BIG-IP environments. This provides an extra layer of monitoring and observability to customer deployments that \u201chasn\u2019t been done in the industry,\u201d he said. \u201cYou haven\u2019t seen perimeter devices really enabled with EDR.\u201d<\/p>\n<p>F5 expects costs related to the CrowdStrike Falcon EDR offer to be covered by its cyber insurance or one-time remediation costs.<\/p>\n<p>The company expects its financial performance to take a short-term hit from the attack, including a disruption to sales cycles as customers focus on threat hunting and remediating security gaps in their environments, Chief Financial Officer Cooper Werner said during the earnings call.<\/p>\n<p>F5 told investors its fiscal year 2026 revenue will grow 0% to 4%, and diminished demand from customers should be more acute in the first half of the year.<\/p>\n<div class=\"ad ad--inline_1 \">\n<div class=\"ad__inner\"> <span class=\"screen-reader-text\">Advertisement<\/span> <\/div>\n<\/div>\n<p>\u201cWe are disappointed that this happened and very aware as a team and as a company of the burden that this has placed on our customers who have had to work long hours to upgrade their BIG-IPs and secure their environment,\u201d Locoh-Donou said. <\/p>\n<p>\u201cIt is evident that advanced nation-state threat actors are targeting technology companies and most recently perimeter-security companies,\u201d he said. \u201cWe are committed to learning from this incident, sharing our insights with customers and peers, and driving collaborative innovation to collectively strengthen the protection of critical infrastructure across the industry.\u201d<\/p>\n<p><\/body> <\/p>\n<footer class=\"single-article__footer\" readability=\"3.7064315352697\">\n<div class=\"author-card\" readability=\"14\">\n<div class=\"author-card__avatar\">\n<figure class=\"author-card__image-wrap\"> <img data-recalc-dims=\"1\" decoding=\"async\" class=\"author-card__image\" src=\"https:\/\/i0.wp.com\/ddi.mohflo.net\/wp-content\/uploads\/2025\/10\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems-1.jpg?w=640&ssl=1\" alt=\"Matt Kapko\"> <\/figure>\n<\/p><\/div>\n<p><h4 class=\"author-card__name\">Written by Matt Kapko<\/h4>\n<p> Matt Kapko is a reporter at CyberScoop. His beat includes cybercrime, ransomware, software defects and vulnerability (mis)management. The lifelong Californian started his journalism career in 2001 with previous stops at Cybersecurity Dive, CIO, SDxCentral and RCR Wireless News. 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{"id":8113,"date":"2025-10-28T15:06:05","date_gmt":"2025-10-28T20:06:05","guid":{"rendered":"https:\/\/cyberscoop.com\/?p=86521"},"modified":"2025-10-28T15:06:05","modified_gmt":"2025-10-28T20:06:05","slug":"f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems","status":"publish","type":"post","link":"https:\/\/ddi.mohflo.net\/index.php\/2025\/10\/28\/f5-asserts-limited-impact-from-prolonged-nation-state-attack-on-its-systems\/","title":{"rendered":"F5 asserts limited impact from prolonged nation-state attack on its systems"},"content":{"rendered":"